Cancellation Policy
Last Updated on October 31, 2025
At Brodina Cave, we understand that sometimes plans change. To make things simple and transparent, we offer a clear cancellation process for our customers.
Cancellation Timeframe
Orders can be canceled within 24 hours of purchase.
Once 24 hours have passed, your order may already be in processing or transit, and cancellations are no longer possible. In such cases, you can still explore our return or exchange options after receiving your order.
How to Cancel an Order
If you need to cancel, please contact us as soon as possible:
Email: support@brodinacave.shop
Please include your Order Number and Full Name.
For More Information
Business Name: Brodina Cave
Operating Hours: Monday to Friday from 9 a.m. to 8 p.m.
Business Mail: support@brodinacave.shop
Business Phone: +1 (315) 952-7426
Physical Address: 4 Ralph Blvd, Monsey, New York 10952, United States